网络管理误解:第3期

与不同规模和行业的客户合作, Entuity has amassed significant experience in identifying and diagnosing network risk factors. Even companies who had implemented what they thought were proactive policies were surprised and blind sided by what Entuity network management software found lurking just below the surface of their networks. The basis for most issues was that the companies simply did not know enough about their network’s health and were unaware of the impending danger. This paper is the third in a series where we look at common misconceptions about network management through the real-life experiences of various companies. 每期的目的都是为了揭示网络风险因素, 用例子量化这些风险, and—most importantly—give you the prescription to keep your network from becoming terminal to your business.

sla:胡萝卜还是大棒?

网络不稳定有直接的影响, negative impact on service level agreements to the detriment of both the provider and the recipient of the service. And so, 确定了商定的十大赌博正规老平台水平, 简约, 测量, and billed: deliver as 简约 and the provider will get paid and there will be no penalties. Better yet, deliver above agreed levels and there could be performance bonuses.

On the other hand, if service levels are not met, the penalties can be severe. 与网络崩溃一样, 十大赌博正规老平台完全关闭的可能性相对较小, but even intermittent interruptions can cause huge penalties come billing time.

Either approach—carrot or stick—is common with managed service providers (MSPs) and finding a way to consistently deliver a win-win for 客户 and service providers is very important.

MSP感受到了痛苦

SLA penalties as well as operational expenses were concerns for an international MSP as they were growing and winning new 客户 globally.

用他们以前的管理工具和工作方法, 每增加十个新客户就需要一个网络工程师. 他们使用了几种管理工具，导致了基于竖井的管理, 它变得越来越无效, 增加人员配备成本, 培训, 集成, 操作, 和维护. 自然, this made it harder for the MSP to guarantee SLA levels that would meet their 客户’ requirements and put them at increasing risk of penalty.

结果是, they decided to look for a solution that would simplify and unify infrastructure monitoring with a single software product that would improve the efficiency of their 操作 and provide clear reports that they could use to share SLA metrics with 客户.

实体降低运营成本

Following an extensive evaluation, the MSP chose Entuity as their network management solution. It was the only solution that not only met their technical requirements but allowed them the deployment flexibility required in a service provider environment.

使用基于Entuity的新方法, the MSP was able to successfully take on fifty new 客户 without additional engineering personnel, 避免超过500美元,每年的运营费用为1万美元. 这些能力是他们成功的关键:

灵活的License管理/控制. Gives greater control of customer environments and saves on licensing costs by letting providers easily manage and un-manage devices and sub devices.

SLA报告. Delivers detailed reports that demonstrate the achievement of SLA targets and provides the option to let 客户 monitor their services through Entuity in realtime.

多租户. Enables providers to co-locate 客户 on the same monitoring servers and devices while enabling role-based access to 客户, 谁只看到他们的十大赌博正规老平台.

基本性能. Allows for continuous monitoring of network performance to provide early warnings of degradation using a variety of methods such as SNMP, syslog, LLDP, SONMP, flow, QoS, CDP, IP sla (dhcp), UDP, ICMP, HTTP, 和抖动), 和更多的.

容量规划. Provides several capacity planning heat map reports that allow MSPs to track things like port usage and spare capacity, 入站和出站故障, 内存和CPU利用率

msp的其他利益

粒状定价和许可. Distributed licensing allows for allocating licenses exactly where needed. 灵活的许可结构包括设备, object, 永恒的, 基于订阅的, 或者定制许可. 取消管理端口的能力意味着您只需为您管理的端口付费.

改进的报价. Automatic discovery of all monitored devices on a network enables quick and accurate identification of the IT infrastructure and, 反过来, 提高MSP十大赌博正规老平台报价的准确性.

快速高效的扩展. Entuity提供了一流的每台十大赌博正规老平台器容量. Scaling is a straightforward matter of adding and linking additional all-in-one servers. 它几乎是无限的，对用户来说是透明的.

更多的十大赌博正规老平台选择. Entuity’s extensible processing engine enables the fast addition of new devices to support rapid roll out of attractive new services.

保护高级客户. Entuity continually monitors the network infrastructure for impacts on business services. This enables proper prioritization of troubleshooting and repair efforts to ensure that premium service 客户 are least affected.

Summary

The key to resolving the carrot or stick predicament is to avoid it in the first place. With Entuity, the company is now serving their 客户—and themselves—even better. 他们提高了业务效率, 在接受新设备方面获得了更大的灵活性, 获得更深入的网络洞察力, and used customizable SLA reporting capabilities to easily share information with their 客户.

关于ENTUITY
企业免去了网络管理的工作. 我们的高度自动化, unified enterprise-class solution puts deep network insight at your fingertips, frees IT staff to focus on strategic projects and easily integrates with major frameworks and networking environments. Entuity’s support and services teams are frequently praised for their rapid response, 网络专业知识和参与特殊活动. Founded in 1997 by two senior-level IT executives from the financial industry, Entuity总部设在伦敦，美国业务设在波士顿.